Product Information

Product Avalibility
At Ankr we’re committed to offering a wide variety of high-quality products. However, due to varying demand and supplier availability, certain items may occasionally be out of stock or temporarily unavailable. We apologize for any delays in updating our inventory and encourage you to check back regularly for updates. We appreciate your understanding and patience as we work to provide a seamless shopping experience.


Product Details & Customer Assurance
We take pride in offering a curated selection of products sourced from reputable third-party suppliers to ensure quality and variety. While we make every effort to accurately represent our items through detailed descriptions and images, please note that slight variations in color and design may occur due to lighting and camera settings. To ensure the perfect fit, we recommend referring to the sizing guide available under each product description. If you encounter any issues with your order, such as receiving a defective or incorrect item, please reach out to us for assistance. We are committed to ensuring your satisfaction and will work diligently to resolve any concerns.

 

Sizing Guide
Our sizing is designed to ensure the best fit for our customers. We recommend consulting our sizing charts located under each product description for accurate measurements before making a purchase. Please note that some of our products are based on Asian sizing standards, which generally run smaller than US and European sizes. If you're between sizes or prefer a looser fit, we suggest selecting the larger size for optimal comfort.  If you have any questions or need further assistance regarding sizing or fitting, please don't hesitate to reach out. 


Care Instructions
To ensure the longevity of your items, please follow these care guidelines
Clothing
- Machine wash cold with like colors.
- Do not bleach.
- Tumble dry on low or hang to dry.
- Iron on low heat if needed.
Shoes
- Wipe with a damp cloth to clean.
- Avoid exposure to excessive moisture.
- Store in a cool, dry place.
Bags and Accessories
- Clean with a soft, dry cloth.
- Avoid contact with sharp objects to prevent scratches.
- Store in a dust bag or cool, dry area when not in use.
Décor Items
- Dust regularly with a soft cloth.
- For fabrics, follow the care instructions listed above.
- Keep out of direct sunlight to prevent fading.

 

Contact Us
Should you have any questions on product availability, details, sizing or care instructions. Please email us at info@theankrstore.com Or contact us via our "Contact Us" page available on our website.