Shipping Policy
At Ankr, we are committed to ensuring a seamless delivery experience for our customers. Please review the following details regarding our shipping procedures, methods and timelines.
Order Processing:
All orders are processed within 1 - 3 business days. You will receive a confirmation email with tracking information once your order has been shipped.
Shipping Options & Delivery Times:
We offer the following shipping methods within the United States and its territories. Shipping fees are calculated at checkout based on the total weight of your orders and your delivery location. Free Standard shipping is available for orders over $150.
- Free Shipping (orders over $150): Standard Shipping
- Standard Shipping: Delivery within 2–10 business days
| Order Weight | Shipping Cost (Standard) |
|---|---|
| Up to 0.6 Ib | $ 4 |
| Up to 1 Ib | $ 6 |
| Up to 5 Ib | $ 10 |
| Above 5 Ib | $ 15 |
Please note: Delivery timelines are estimates and may vary based on your location, typically ranging from 2 to 10 business days for standard shipping. Unexpected delays due to high demand, carrier issues, or other circumstances may impact delivery times. We partner with trusted carriers such as USPS, UPS, DHL and FedEx to ensure timely deliveries.
Order Tracking:
Once your order has shipped, you will receive a tracking number via email to monitor your shipment’s progress in real time.
Additional Information:
Due to our business model, products may ship directly from our suppliers. This means your order could arrive in multiple shipments. If this occurs, tracking information for each shipment will be provided.
Lost, Damaged, or Missing Items:
If your order arrives damaged, incomplete, or is delayed beyond the expected delivery time, please contact our customer support team within 7 days of receipt for prompt assistance.
Contact Us
Should you have any questions about our shipping practices or Shipping Policy. Please email us at info@theankrstore.com Or contact us via our "Contact Us" page available on our website.